Switch Careers!

Switch is a fast-moving, fast-growing, dynamic company looking for smart, hard-working people to deliver the best possible experience and level of service for its customers.

Check out the job postings below and submit your resume if you think you would be a good fit!


Operations Manager

Posted on December 1, 2016

Job Description:

Switch is searching a full time Field Operations Manager to join our fast-moving, fast-growing, and dynamic team. We are looking for an individual who is smart, hard-working, and dedicated to delivering the best possible service to our customers.

Roles and Responsibilities

• Develop and implement operating policies and programs that guide the company in maintaining and improving profitability as well as its competitive industry position.
• Prioritize, organize and direct projects within the Operations department to achieve clearly defined schedules, quality standards and cost objectives.
• Prepare and maintain documentation of telecom and network configurations and cabling layouts.
• Implement policies, procedures, and organizational structure for assigned operating unit within the framework of corporate policy.
• Assist in the establishment and ensure compliance of operational unit's short-term and long-term goals within overall corporate objectives.
• Plan, staff, and supervise all assigned work unit activities through subordinate managers to ensure a cohesive operational unit.
• Provide support to any number of projects from an operational, financial and resource standpoint.
• Responsible for developing strong field force in conjunction with the general superintendent as well as project managers and superintendents.
• Monitoring availability and flow of personnel as well as hiring, motivating and assigning teams to projects.
• Coordinate and confer with professional staff to resolve operating problems and difficulties, and authorize department operational procedures within corporate framework.
• Serves as management team member.
• Manage the work order process, including the creation of work orders in conjunction with sales and engineering, and make sure that information is always up to date and correct
• Ensure that safety forms are filled out by field personnel regularly according to the Switch HSE policy
• Audit personnel, work orders, safety forms and other field reports from time to time or as necessary to identify ongoing problems that need to be addressed
• Create and manage field personnel schedules and keep Scheduling module current
• Perform additional assignments per supervisor's direction.

The successful candidate will:

• Be willing to work flexible hours so that they are able to respond to their technicians and our clients
• Be able to handle stress in a constructive manner
• Be willing to go to site
• Possess excellent communication skills, both verbal and written
• Be assertive
• Be organized
• Be an excellent team member
• Be familiar with computers and consider him or herself a very competent to advance user
• Have strong leadership qualities

Requirements

• Diploma or higher in an applicable field
• Minimum 5 years of field experience in an applicable field
• Minimum 2 years supervisor experience
• Knowledge of RF related issues
• Working knowledge of telecommunications Networks
• Valid class 5 Drivers License

Assets

• 2 years plus of management experience
• Any field related courses
• Television experience
• Fibre Optic Experience
• VOIP Phone Experience
• DSL Experience
• Satellite Internet Experience
• Health and Safety Knowledge
• Experience with Federal Labour Laws
• Knowledge and experience in Oil and Gas based operations
• H2S, WHIMIS, Construction Safety, First Aid, OSSA regional, confined spaces, etc. are all assets, however training will also be provided.

Working Conditions

Regular office hours are 8:30am – 5:00pm , Monday through Friday. However, the ability to work flexible hours to ensure you are able to respond to the needs of your technicians who are in the field is necessary. Field work will be required to verify technician’s quality of work and to ensure our high standards are met.

Compensation

Switch offers a competitive salary and a comprehensive benefits package. We are undergoing an exciting transformation with a lot of anticipated growth in the near future. You will be given the opportunity to learn and advance your knowledge, skills, and position with in the company.

Email your resume to Switch

Field Technician

Posted on December 1, 2016

Job Description:

Switch is looking for telecommunications field technicians for temporary/contract work. Areas where the work would be performed include Alberta and British Columbia, Saskatchewan and potentially Manitoba. Transportation would be provided as well as room and board while on the job site(s).

What does a technician at Switch do? They are the troops on the ground that install, maintain, repair and deliver our phone, internet, surveillance and television services to our many valued clients. They are the face of the company and are our primary representatives to both end clients as well as the people for whom our clients work. This means that a positive attitude, an excellent work ethic, an ability to remain calm under pressure and the capacity to work unsupervised in sometimes harsh conditions are qualities that will go a long way to getting you the job.

The position of Field Technician involves pulling/running cable, installing wireless access points, splitters, boosters or whatever the job requires. Field Technicians are supported by the Operations and Engineering teams.

Skills we require are listed below (but depending on your other skills, we might be able to overlook any that are lacking):

• Knowledge of running & terminating telco cabling of types such as coax (RG-6 & RG-11), cat5e, cat 6, fiber optic, twisted pair copper, and troubleshooting steps and procedures for each.
• You like to leave a job looking nice and tidy. You see every installation as a work of art!
• Familiarity with testing devices and administration consoles (both software and web-based)
• Expert computer user (we want power users!)
• Hard worker
• You have the capacity to learn on the job and get creative with solutions to problems
• Experience with RF, microwave and AWP certification considered an asset.

Safety is a high priority at Switch, and all technicians will be expected to not only receive and pass safety training from Switch and other organizations, but to also routinely and diligently file safety reports and adhere to the policies which are put in place to protect you and other workers around you.

You must have a valid Alberta driver’s license and be drug-free, as many of our work sites require drug tests prior to arriving and working on the premises.

You must also be able to lift up to 75 lbs, climb ladders, work at heights, crawl under buildings (safety training will be provided for everything), and be ready to work in rain or shine (or the freezing cold!).

If you think you would be the perfect person for this position, don’t wait to get a hold of us. We are looking for awesome people NOW. Email us your letter of introduction and your resume and we will get back to you right away.

We can’t wait to meet you…adventure awaits!

Required education:

High school or equivalent

Required experience:

Telecommunications: 3 years

Required license or certification:

Drivers License (Class 5)

Email your resume to Switch

Network Engineer

Posted on November 28, 2016

Job Description:

Switch is looking for a full-time network engineer to fill this extremely important job opening in our Edmonton office. We want to find an amazingly talented engineer who thrives in a fast-paced environment and who is constantly challenged to come up with solutions that have the potential to revolutionize how we serve our customers and run our business.

The successful candidate will never be bored!

The main responsibilities for this role include:

- Analyzing, designing and managing of network infrastructure and application components to ensure that all the pieces consistently meet business and performance requirements.
- Performing a wide variety of evaluation, planning, deployment and training tasks for different projects, products and services for different layer 2 technologies and IP network infrastructure.
- Operating as Level III Support for Network and User Support groups (Level I and Level II) and Field teams. Must possess working experience and knowledge for following:
- Extensive Network (IP, Ethernet, Access) technology development knowledge
- Demonstrated in-depth knowledge of LAN/WAN support and engineering design for voice, data and video networks at Access, Aggregation and Core network locations
- In-depth knowledge of IP Networks, VoIP, Ethernet, MPLS & ISP architectures and platforms from a broad array of Vendor-specific and standards based technologies
- Experience with BGP, OSPF, RIP and other standard routing protocols , IP Multicasting,L2TP, PPPoE and SNMP
- Experience with Ethernet network and related protocols like (VLAN, dot1q, Spanning tree, LACP, LAGP, etc., and MEF defined services)
- Familiarity with Metro Ethernet Forum (MEF) standards
- Experience of working on Cisco Routers, Switches and Cisco ACS Server.
- Experience of working on multivendor equipment
- Knowledge of Virtualization and operating systems & servers (Windows Server platform, Linux based OS and servers like IMAP, SMTP, DNS, NMS, DHCP, Radius Server, etc.)

Qualifications

- B.Sc in Computer Science or Engineering
- Certifications or training for CCNA, CCNP (Service Provider/Routing & Switching) is recommended.

About Switch

Switch keeps people who work in the Western Canadian oil & gas sector entertained and in touch with their families, friends & coworkers while they live and work in remote locations. Our premium service is a result of pushing technology to its limits, and we never stop innovating. We have over a decade of experience in providing turnkey Internet, television and phone services to remote camps, lodges, offices and projects. This experience has made us a market leader in this sector. We are currently expanding into the SMB (Small-to-Medium Business) market with offerings that include bonded internet, fibre, complete turnkey phone services, digital signage and more.

Email your resume to Switch

Outside Sales Representative

Posted on August 16, 2016

Job Description:

Switch is looking for a full-time, Outside Sales Representative to join our sales team! As a member of the Sales department, you will be responsible for not only identifying and bringing new clients to Switch, but also maintaining and growing existing relationships with clients in order to expand revenues and increase profits.

Opportunities in the Oil & Gas as well as the Small-to-Medium business industries will be within your purview, and it is expected that you will work within the overall sales strategy and contribute to its development.

Responsibilities:

- Prospect and develop opportunities and foster partnerships with key stakeholders
- Clearly articulate the strength and value proposition of Switch’s products and services
- Develop and maintain a healthy pipeline of opportunities for business growth
- Demonstrate a thoughtful understanding of insightful industry knowledge and how Switch as a whole relates to initiatives, trends and triggers
- Understand your customers’ budgeting and acquisition processes
- Successfully execute the sales process for all opportunities
- Leverage sales and other inter-departmental resources to define and execute an account strategy
- Effectively utilize and leverage the CRM to manage opportunities and drive the buying process
- Pursue professional and personal development to ensure competitive knowledge of the telecommunications industry
- Leverage social media to successfully prospect and build a professional network
- Participate in trade shows, workshops, and seminars (as required)
- Support visual story telling through effective whiteboard sessions
- Be resourceful and take initiative to resolves issues

Requirements:

- Demonstrated experience in managing the sales cycle including prospecting, proposing, and closing
- Ability to adapt to new technology trends and translate them into solutions that address customer needs
- Demonstrated experience with strong partnerships and advocacy with customers
- Excellent presentation, white boarding, and negotiation skills including good listening, probing, and qualification abilities
- Demonstrated understanding and mitigation of competitive threats
- Excellent written and verbal communication and interpersonal skills
- Ability to manage and prioritize your activities
- Highly motivated team player with a mature, positive attitude and passion to meet the challenges and opportunities of a business
- Ability to travel domestically up to 50%
- Proven sales record

About Switch

Switch keeps people who work in the Western Canadian oil & gas sector entertained and in touch with their families, friends & coworkers while they live and work in remote locations. Our premium service is a result of pushing technology to its limits, and we never stop innovating. We have over a decade of experience in providing turnkey Internet, television and phone services to remote camps, lodges, offices and projects. This experience has made us a market leader in this sector. We are currently expanding into the SMB (Small-to-Medium Business) market with offerings that include bonded internet, fibre, complete turnkey phone services, digital signage and more.

Compensation

As an Outside Sales Representative, base salary will be competitive and in line with industry norms. Your income will be supplemented with a generous commission/bonus structure and your earnings will not be capped. Given the sales figures for many oil & gas contracts, Switch Outside Sales Representative can make at least six figures and potentially seven if performance warrants.

Email your resume to Switch