Technical Support

If you have a general inquiry or comment, please visit the Contact Us page.

Spark Wifi User? Here's how to connect

Switch is here to help. If you are having a problem with a Switch service or technology, please make use of the various options below:

TOLL-FREE Within USA/Canada 1 (877) 628-3801
Local 1 (780) 628-3800

Tell Us How To Contact You

Tell Us Where You Are Located

Tell Us About The Trouble You Are Having

  • When did the problem first start to occur?
  • What is the nature of the problem?
  • Which part of the Internet can't you access? ie: the web, email, FTP, etc.
  • What operating system does your computer have installed? Or are you on a mobile device?
  • Are there others in your location or office who are also experiencing the same or similar issues?
  • Were any error messages displayed? If so please describe them.
  • Have you performed an anti-virus scan on your computer, ensured your wireless adaptor is operational, or tried a complete shutdown and cold-boot of your computer? If so, did this change anything?

Attached an Image or Screenshot (optional)

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Address Info

Switch Incorporated
9040 22 Ave SW
Edmonton, Alberta
T6X 1Z6

Phone & Email

Toll Free: +1 (877) 628-3801
Local: +1 (780) 628-3800
Fax: +1 (780) 432-6166

Business Hours

8:30 a.m. to 5:00 p.m. Mountain
Closed Weekends & Holidays

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