Switch - Technical Support

If you have a general inquiry or comment, please visit the Contact Us page.

Switch is here to help. If you are having a problem with a Switch service or technology, please make use of the various options below:

TOLL-FREE Within USA/Canada	1 (877) 628-3801
Local	1 (780) 628-3800

Your name *

Your email address *

Your phone number

Your location (street address or name of camp or remote hotel): *

(Optional) Company providing camp services if at a remote camp or lodge:

Type Of Service Affected: *

Service

Please provide as much detail as you can about the issue: *

When did the problem first start to occur?
What is the nature of the problem?
Which part of the Internet can't you access? ie: the web, email, FTP, etc.
What operating system does your computer have installed? Or are you on a mobile device?
Are there others in your location or office who are also experiencing the same or similar issues?
Were any error messages displayed? If so please describe them.
Have you performed an anti-virus scan on your computer, ensured your wireless adaptor is operational, or tried a complete shutdown and cold-boot of your computer? If so, did this change anything?

How Severe Is the Issue? *

Severity

* required input

Switch Incorporated
9040 22 Ave SW
Edmonton, Alberta
T6X 1Z6

Email: info@switch.ca
Toll Free: +1 (877) 628-3801
Local: +1 (780) 628-3800
Fax: +1 (780) 432-6166

Monday-Friday
8:30 a.m. to 5:00 p.m. Mountain
Closed Weekends & Holidays